Terms & Conditions

1. Definitions

In these terms and conditions of sale, the following definitions apply:

• "Seller" means Scalderhurst Limited, a company registered in England and Wales under company number 01108438, with its registered office at Ford Mill, Little Chart, Ashford, Kent TN27 0QA. VAT number GB 210 8352 03.
• "Buyer" means the person, firm or company that places an order for goods with the Seller.
• "Goods" means the paper, board, packaging materials and related products supplied by the Seller to the Buyer.
• "Order" means the Buyer's written or verbal request to purchase goods from the Seller.
• "Contract" means the agreement formed between the Seller and the Buyer upon acceptance of an order by the Seller.

These terms apply to all sales made by Scalderhurst Ltd and prevail over any terms or conditions that the Buyer may seek to impose, unless expressly agreed in writing by a director of the Seller.

2. Orders & Pricing

All orders are subject to acceptance by the Seller. We reserve the right to decline any order at our discretion. A contract is formed only when the Seller issues written confirmation of the order or despatches the goods, whichever occurs first.

Prices quoted are valid for 30 days from the date of quotation unless stated otherwise. All prices are quoted in pounds sterling and are exclusive of VAT, which will be charged at the prevailing rate. The Seller reserves the right to adjust prices to reflect changes in raw material costs, currency fluctuations or supplier price movements, provided that the Buyer is notified before despatch.

Quoted prices are based on the quantities specified. Orders for quantities that differ from the original quotation may be subject to revised pricing. Mill-made goods are subject to industry-standard over- or under-delivery tolerances of up to ten per cent, and invoicing will reflect the quantity actually delivered.

3. Delivery

Delivery dates provided by the Seller are estimates given in good faith and are not guaranteed. The Seller will make every reasonable effort to meet agreed delivery schedules but shall not be liable for any loss, damage or expense arising from late delivery.

Unless otherwise agreed in writing, delivery is made to the address specified by the Buyer at the time of order. Risk in the goods passes to the Buyer upon delivery to the agreed address or upon collection from the Seller's premises, whichever is applicable.

The Buyer must inspect all goods within 48 hours of delivery. Any shortage, damage or discrepancy must be noted on the delivery documentation at the time of receipt and reported to the Seller in writing within three working days. Failure to do so may affect the Buyer's ability to make a claim.

Where the Buyer requests storage of goods beyond the agreed delivery date, the Seller reserves the right to charge reasonable warehousing fees.

4. Payment Terms

Payment terms are 30 days net from the date of invoice, unless alternative terms have been agreed in writing. All payments must be made in pounds sterling by bank transfer or such other method as the Seller may agree.

The Seller reserves the right to charge interest on overdue invoices at a rate of eight per cent per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. The Seller may also claim statutory compensation for debt recovery costs.

Title in the goods shall not pass to the Buyer until payment has been received in full. Until title passes, the Buyer holds the goods as bailee for the Seller and must store them separately, maintain them in satisfactory condition and keep them insured for their full value.

5. Returns & Claims

Goods may only be returned with the prior written agreement of the Seller. Returns authorised by the Seller must be made within 14 days of the date on which the return was approved, with the goods in their original packaging and in a resaleable condition.

Claims for defective goods must be submitted in writing within seven working days of delivery, accompanied by samples and full details of the alleged defect. The Seller will investigate all claims promptly and, where a defect is confirmed, will at its discretion either replace the goods, issue a credit note or refund the purchase price.

The Seller shall not be liable for any claim arising from the Buyer's failure to store goods in accordance with recommended conditions, or from any modification, processing or use of the goods after delivery. Custom-made, bespoke-cut or specially sourced goods cannot be returned unless they are defective.

6. Limitation of Liability

The Seller's total liability in respect of any claim arising out of or in connection with the supply of goods shall not exceed the invoice value of the goods that are the subject of the claim.

The Seller shall not be liable for any indirect, consequential or special losses, including but not limited to loss of profit, loss of business, loss of production or increased cost of working, whether arising in contract, tort (including negligence) or otherwise.

Nothing in these terms excludes or limits the Seller's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

The Seller shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, fire, flood, strikes, raw material shortages, transport disruption or government action (force majeure).

7. Governing Law

These terms and conditions, and any contract formed under them, shall be governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising out of or in connection with these terms or any contract to which they apply.

If any provision of these terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

No failure or delay by the Seller in exercising any right or remedy under these terms shall constitute a waiver of that right or remedy, nor shall it prevent the Seller from exercising that or any other right or remedy at a later date.

8. Contact

If you have any questions about these terms, please contact us:

Scalderhurst Ltd
Email: info@scalderhurst.co.uk
Website: www.scalderhurst.co.uk/contact